Queensland, Australia, is a treasure trove of natural beauty and vibrant culture, where stunning coastlines meet lush hinterlands and modern architecture harmoniously coexists with rich Indigenous heritage. The state’s culinary scene bursts with fresh local produce, while its sun-soaked beaches invite visitors to unwind in style. For those seeking an extraordinary escape, the boutique hotel landscape in Queensland offers unique stays that reflect the region’s charm and allure. Among these, The Calile Hotel in Fortitude Valley stands out with its striking design and urban sophistication, offering a chic oasis amidst Brisbane's bustling atmosphere. Meanwhile, Spicers Tamarind Retreat immerses guests in a serene rainforest setting, blending luxury with tranquility for a rejuvenating getaway. For a slice of island paradise, Orpheus Island Lodge invites travelers to indulge in exclusive luxury surrounded by pristine waters and untouched nature. Whether you crave adventure or relaxation, these are among the Best Luxury Boutique Hotels in Queensland, each promising a personalised experience that captures the essence of this remarkable destination. Explore our collection and start planning your unforgettable adventure today!
Superb
1017 reviews
In the heart of Brisbane, The Calile Hotel beckons with an air of refined elegance and a chic aesthetic that mirrors the vibrant spirit of its surroundings. Here, luxury intertwines effortlessly with the alluring hum of city life, offering guests an intimate sanctuary where every detail is curated for an exceptional experience.
Spa Breaks - Indulge in a holistic wellness retreat at the hotel's spa, where modern techniques meet ancient rejuvenation practices. Guests can unwind with tailored treatments designed to elevate both body and mind, all while surrounded by tranquil design that inspires relaxation.
Outstanding Location - Immerse yourself in Brisbane's cultural tapestry from this prime location, just moments away from local markets, art galleries, and the dynamic CBD. The hotel serves as a gateway to urban exploration, allowing you to easily access the city's rich history and lively nightlife.
Romantic Hideaway - Each generously-sized guest room is a personal haven, many featuring private balconies that invite the warm Brisbane breeze. Enjoy cinematic evenings on your 55-inch UHD television or let the soothing sounds from the Bluetooth sound bar set the perfect ambiance for a romantic escape.
Guest Experiences - Guests rave about the electric atmosphere surrounding the pool area, often remarking on how it transforms into a lively social hub, complemented by pristine rooms that offer not only comfort but also a sense of modern luxury, complete with automated blackout blinds that ensure blissful repose.
Fabulous
60 reviews
In the heart of Maleny's lush hinterland, Spicers Tamarind Retreat exudes an enchanting allure, blending exquisite luxury with a tranquil escape. Here, couples find a haven of romance amid sprawling gardens and intimate spaces, where every detail whispers relaxation and indulgence.
Romantic Hideaway - This boutique retreat invites you to unwind in elegantly appointed accommodations, each designed for privacy and comfort. With plush furnishings and serene views, your room becomes a personal sanctuary, complemented by a private hot tub under the stars.
Culinary Delights - The on-site restaurant presents a culinary journey that delights the senses; guests rave about the creative dishes that transform local ingredients into masterpieces. From sumptuous breakfasts to delectable dinners, dining here is nothing short of an experience to savor.
Wellness Oasis - Embrace total relaxation with rejuvenating spa treatments and wellness experiences tailored to soothe body and soul. Guests enjoy peaceful moments by the sparkling outdoor pool or indulging in yoga sessions surrounded by nature’s serenity.
Guest Experiences - A recent guest exclaimed how they reveled in the peaceful atmosphere, relishing their steaming cup of coffee while soaking in the breathtaking vistas from their private terrace. Others praised the attentive staff, who went above and beyond to ensure that even the smallest details—like a birthday surprise—made their stay memorable.
Fabulous
3 reviews
On the tranquil shores of Orpheus Island, where the whispers of the Coral Sea mingle with the rustling palms, Orpheus Island Lodge emerges as a sanctuary for those seeking an exclusive retreat. With each sunrise painting the sky in hues of gold and coral, guests are enveloped in an intimate atmosphere that promises both luxury and serenity.
Boutique Elegance - Each room reflects a modern coastal aesthetic, where crisp white linens and vibrant décor harmonize with breathtaking ocean views, creating a space that is both chic and inviting.
Gastronomic Delights - Savor culinary creations at the lodge's restaurant, where every meal tells a story through locally sourced ingredients and fresh seafood, all expertly crafted by the head chef. Guests rave about the exquisite flavors that linger long after the last bite.
Wellness Retreat - The Gwandalan Day Spa offers indigenous-inspired treatments that transport you to a realm of relaxation, complemented by the soothing sounds of nature just outside your door. A dip in the infinity pool feels like floating in the sky, with the horizon blurring into the endless sea.
Guest Experiences - One delighted guest recalled how the staff’s personal touch made every moment special, from a customized snorkeling trip to evenings spent enjoying the enchanting sunset over meticulously prepared dinners, where even the air seemed to carry the aroma of culinary perfection.
Very Good
771 reviews
In the heart of Brisbane, where vibrant city life meets serene sophistication, The Johnson Brisbane - Art Series embodies luxury boutique hospitality. This enchanting escape invites couples and romantics to indulge in a world of artistic flair and intimate comfort, making every moment feel like a private retreat amidst the lively charm of Australia’s River City.
Romantic Hideaway - Step into a realm of intimacy with spacious rooms that bathe in natural light, creating an airy oasis perfect for lovers seeking solace. Each suite is adorned with thoughtful touches and an inviting ambiance that whispers relaxation and romance.
Wellness Experiences - Immerse yourself in total tranquility at the outdoor swimming pool or partake in invigorating yoga sessions designed to rejuvenate your spirit. This sanctuary offers a balance of relaxation and revitalization, ensuring guests leave feeling refreshed and renewed.
Outstanding Location - Centrally located, The Johnson allows you to explore iconic Brisbane attractions like Roma Street Parklands and Queen Street Mall, all while returning to a serene haven that feels worlds apart from the bustling city backdrop.
Guest Experiences - Guests often remark on the generous space of their rooms, with one saying, 'The room was massive and full of light,' while another highlighted the tranquility: 'Peace and calm enveloped me the moment I stepped inside.'
Very Good
357 reviews
Indulge in a secluded sanctuary where the symphony of rolling waves and rustling palm fronds sets the stage for unparalleled luxury at InterContinental Hayman Great Barrier Reef. This exquisite retreat invites you to escape into a realm of elegance, where each moment is crafted to evoke romance and rejuvenation amidst nature's finest canvas.
Spa Breaks - Immerse yourself in a tranquil oasis dedicated to wellness; the serene spa offers a variety of treatments designed to melt away stress, from invigorating body wraps to soothing massages that transport you to a state of bliss.
Outstanding Location - Perched on a private island surrounded by the brilliance of the Great Barrier Reef, guests are treated to breathtaking sea views that shift with the sun’s journey—each sunset painting the sky in hues of gold and coral, a visual feast that lingers long after dusk.
Romantic Getaway - Every corner of this boutique hotel whispers intimacy, whether it's a candlelit dinner under the stars or a spontaneous gourmet picnic on the soft sands, creating cherished memories that beckon couples to return again and again.
Guest Experiences - As one guest recounted, the warmth of the staff transformed their stay—welcomed with attentive service and a personalized sailing adventure led by Leo, who crafted unforgettable moments on the shimmering waters, ensuring they felt treasured throughout their entire visit.
Good
2379 reviews
In the enchanting embrace of Port Douglas, where golden sands meet lush greenery, Oaks Port Douglas Resort exudes an intimate charm that beckons luxury travelers and romantic souls alike. The air is fragrant with the scent of tropical blooms, creating a serene backdrop for indulgent escapes and unforgettable memories.
Boutique Luxury - Experience thoughtful design in every corner of Oaks Port Douglas Resort, where chic accommodations harmonize with the natural beauty surrounding you. Each room is adorned with tropical touches, promising a relaxing haven after a day spent exploring the iconic sights nearby.
Spa & Wellness Retreat - Rejuvenate your body and soul at the resort's tranquil spa, where expert therapists offer bespoke treatments to enhance your wellness journey. A moment of bliss awaits as you drift into relaxation, enveloped by soothing scents and calming sounds.
Outstanding Location - Discover the allure of Port Douglas with the famed Four Mile Beach just moments away. Your adventure can begin with a leisurely walk to the shoreline or a thrilling excursion to the Great Barrier Reef, seamlessly blending serenity with exploration.
Guest Experiences - Guests have shared delightful moments, like savoring the rich flavors of brunch while surrounded by friendly staff who amplify the resort’s welcoming ambiance. One visitor cherished the serene view of the pool from their room, often returning there to relax to the symphony of laughter and splashes resonating through the air.
Good
931 reviews
In the vibrant heart of Airlie Beach, where azure waters meet lush landscapes, Heart Hotel and Gallery Whitsundays transcends typical luxury to offer an intimate escape like no other. This boutique gem, crafted by visionary designers, envelops guests in an atmosphere of sophistication and warmth, making it a cherished haven for romantic getaways and cultural explorations alike.
Outstanding Location - Centrally positioned, Heart Hotel places guests mere steps from the bustling foreshore, allowing effortless strolls to local restaurants, chic cafes, and eclectic boutiques that breathe life into the charming coastal town.
Artistic Ambiance - The hotel's top-floor gallery dazzles with curated artworks, offering guests a tranquil space to unwind while surrounded by inspiring pieces, transforming each visit into a unique sensory experience steeped in creativity.
Chic Accommodations - Rooms are designed as personal retreats, featuring sumptuous linens and thoughtful amenities like Nespresso machines and BOSE sound systems, ensuring every moment spent within these walls feels luxuriantly indulgent.
Guest Experiences - Guests have relished their time here, sharing moments like waking up to gentle ocean views filtered through thick sun-block curtains, and being greeted by genuinely friendly staff who make each stay feel like returning home.
Fabulous
803 reviews
Imagine a sanctuary where the gentle whisper of the Coral Sea meets the lush embrace of untouched rainforest, creating an intimate backdrop for romance and rejuvenation. At Palm Bay Resort on Long Island, Australia, luxury intertwines with nature, offering a serene retreat for couples seeking solace and adventure alike.
Secluded Beachfront Retreat - With private bungalows positioned right along the sandy shores, guests can savor the sound of waves lapping at their feet while basking in the sun. Each room is adorned with a hammock on the balcony, inviting leisurely afternoons spent swaying to the rhythm of the sea breeze.
Culinary Delights - Indulge in mouthwatering dishes crafted from fresh local ingredients at the resort’s esteemed restaurant. Guests rave about generous portions and delicious cocktails during happy hour, ensuring every meal is not just dining but a delightful experience that lingers long after the last bite.
Wellness Oasis - Escape into tranquility at the on-site day spa, where soothing treatments transport you to a state of bliss. Enjoy a rejuvenating massage as the distant sounds of nature invoke a sense of peace, or unwind by the saltwater pool, perfectly maintained for those who desire a refreshing dip.
Guest Experiences - Returning guests recount the warmth of staff members who remember their favorite drinks and personal touches like surprise upgrades. One couple cherished a seafood dinner delivered to their deck in the rain, feeling as if they were the only two people in the world, enveloped in a unique slice of paradise.
Fabulous
114 reviews
At the Yacht Club Villas on Hamilton Island by HIHA, you are enveloped in a sanctuary of sophistication, where sweeping ocean views and intimate seclusion beckon. Each luxury villa is an ode to modern design, featuring elegant décor that harmonizes with the island's breathtaking natural beauty, creating a setting perfect for romantic escapades or tranquil retreats.
Romantic Escape - With expansive balconies overlooking the azure waters, each moment spent here feels like a private rendezvous with the ocean. The gentle sound of waves provides the perfect soundtrack for evenings under the stars, making it an idyllic haven for couples seeking intimacy.
Luxurious Comfort - Spacious and thoughtfully designed, every villa boasts four bedrooms, each adorned with plush furnishings and ensuite bathrooms. Guests appreciate the meticulous attention to detail, from high-quality linens to well-equipped kitchens, ensuring a home-away-from-home experience tailored for relaxation.
Secluded Setting - Nestled just moments away from boutique shops and dining options, the villas offer both tranquility and convenience. Guests often relish the charm of wandering back after a day of exploration, their private golf buggies enhancing the sense of adventure on this stunning island.
Guest Experiences - Guests rave about returning to their villa after a day on the beach, where they unwind on large balconies sipping cocktails while soaking in panoramic views. One visitor described it as 'a dream location' where every room offers a slice of paradise — a sentiment echoed across reviews.
Fabulous
1586 reviews
In the vibrant heart of Fortitude Valley, Ovolo The Valley Brisbane invites you to indulge in a luxurious haven where art meets sophistication. This boutique hotel exudes an eclectic charm, echoing the rich culture of its surroundings while offering an intimate escape for discerning travelers seeking both relaxation and inspiration.
Boutique Chic - With custom wallpapers and a curated collection of quirky furniture, each corner of Ovolo The Valley tells a story, making your stay a visually stunning experience. Every room is a canvas, reflecting the dynamic spirit of Brisbane's artistic scene.
Rooftop Oasis - Ascend to the sky and relax by the rooftop pool, where panoramic views of the cityscape merge with refreshing waters. Guests have relished the attentive poolside service, enjoying light bites and drinks while soaking in the serene ambiance above the bustling valley below.
Wellness Retreat - Embrace tranquility in the sauna or keep up your fitness routine at the well-equipped gym, ensuring that wellness remains a priority even amidst the city's allure. Even during renovations, guests have appreciated the seamless alternate arrangements for their active lifestyles.
Guest Experiences - One guest reminisced about the delight of discovering a complimentary mini-bar filled with treats upon arrival, paired with plush beds that made for an irresistible retreat after a day exploring the lively streets.
Fabulous
47 reviews
In the heart of Grandchester's breathtaking Australian bushland, Spicers Hidden Vale invites you to immerse yourself in a sanctuary of tranquility and romance. A mere hour from Brisbane, this luxurious retreat combines opulent comfort with rustic charm, offering couples a secluded escape amidst rolling hills and verdant valleys that seem to stretch into infinity.
Romantic Hideaway - Each elegantly appointed cottage boasts private verandas where you can sip wine while soaking in panoramic views of the mountains at sunset, creating an intimate atmosphere perfect for lovers.
Culinary Delights - Dine at Homage Restaurant, where award-winning chefs present dishes crafted from the estate’s own market garden, guaranteeing a fresh farm-to-table experience that tantalizes the taste buds and nourishes the soul.
Wellness Retreat - Unwind amidst nature with activities like guided bush walks or rejuvenating yoga sessions, ensuring your stay is not just a getaway but a journey towards serene wellness.
Guest Experiences - One guest reminisced about the staff's attentive kindness, recalling how Sonia at reception greeted them with a warm smile and personalized recommendations that made their stay feel truly special. The air was filled with the aroma of herbs from the gardens, as they enjoyed a delightful meal, further enhancing the enchanting atmosphere.
Superb
6 reviews
Perched elegantly across from the rolling waves of Burleigh Heads, Bujerum Apartments on Burleigh offers an intimate escape where luxury intertwines with coastal charm. Guests revel in the soothing sound of the ocean as they unwind on private balconies, gazing at breathtaking vistas that stretch to the horizon.
Boutique Luxury - Each apartment embodies sophisticated design and contemporary elegance, creating a chic haven for couples or small groups seeking a romantic getaway. The thoughtful amenities, including a fully equipped kitchen and stylish living spaces, ensure every detail is tailored for your comfort.
Outstanding Location - Just a short stroll away, vibrant James Street beckons with its eclectic cafes and boutiques, inviting guests to explore the local culture while still being moments from the serene beach. In addition, lush parklands with BBQ facilities and children's playgrounds create a delightful family-friendly atmosphere.
Spa & Wellness Experiences - Indulge in pure relaxation with some rooms featuring private spa baths, allowing you to soak away the stresses of everyday life. Whether you prefer a tranquil evening in or a rejuvenating yoga session nearby, Bujerum ensures a wellness-focused stay.
Guest Experiences - Guests frequently rave about the seamless check-in process and the immaculate cleanliness of their apartments. One couple fondly remembered savoring morning coffee on their balcony while soaking in the spectacular ocean views, igniting dreams of returning soon.
Fabulous
624 reviews
Overlooking the tranquil expanse of Kirra Beach, Nirvana By The Sea immerses guests in a serene escape where luxury meets the soft whispers of ocean waves. The air, imbued with hints of salt and sunshine, beckons couples and adventurers alike to unwind in elegantly appointed spaces that celebrate both comfort and style.
Outstanding Location - Perched on the stunning shores of Queensland's most renowned beach, each apartment offers sweeping views of the Pacific Ocean that change with the light of the day, creating an ever-changing canvas of blues and golds.
Private Hot Tub - Select accommodations invite you to indulge in your own private hot tub, the ultimate sanctuary for relaxation as you sip wine and watch the sun dip below the horizon, creating a romantic atmosphere that's simply irresistible.
Spa Breaks - With wellness at its core, guests can rejuvenate in the spa facilities or find solace in the sculpted Zen garden, where the gentle rustle of leaves and the subtle scent of nature enhances your journey toward total relaxation.
Guest Experiences - One guest marveled at the 'fantastic view' from their two-bedroom ocean view room, describing the way the light danced upon the water, while another appreciated the 'spacious and clean' rooms which felt like a chic home away from home—perfect for sipping morning coffee on their balcony.
Very Good
3080 reviews
Perched along the sun-kissed shores of the Gold Coast, QT Gold Coast invites discerning travelers into a world where opulence meets eclectic design. Here, each meticulously curated detail reflects the vibrant beach culture and laid-back elegance of Australia’s coastline, promising an intimate escape infused with romance and sophistication.
Boutique Chic - Each of the 293 newly refurbished rooms is a canvas of artistry, where bold colors like vibrant orange and fresh turquoise collide in a stylish dialogue, creating a playful yet luxurious atmosphere reminiscent of a contemporary beach house.
Spa & Wellness Experiences - The hotel's state-of-the-art gym boasts Life Fitness equipment that seamlessly connects to your devices, allowing wellness enthusiasts to maintain their routine while soaking in the energy of their surroundings—every workout becomes a refreshing retreat.
Outstanding Location - Ideally situated for adventurers and cultural explorers alike, QT Gold Coast places guests within reach of the region's stunning beaches and vibrant nightlife, all while offering breathtaking views that transform every sunrise into a living postcard.
Guest Experiences - Guests have raved about the striking room colors, expressing delight at the lively decor that breathes life into their stay, while others fondly recall lounging by the impressively designed pool, enveloped in an ambiance that feels both invigorating and rejuvenating.
Note: The prices for each boutique hotels in Queensland do vary. This can be because of the number of people you are booking for, how far in advance you book and the season. The prices above are only meant as a rough estimate for comparison purposes. Click the buttons above (or click here) to get the latest prices.
Transportation/Shuttle service is available at the following luxury boutique hotels in Queensland:
A spa is available to guests at the following luxury boutique hotels in Queensland:
Families traveling in Queensland enjoyed their stay at the following luxury boutique hotels:
Some of the best luxury boutique hotels in Queensland are:
Some of the best luxury boutique hotels in Queensland include Spicers Peak Lodge, Ovolo The Valley, and The Calile Hotel. These properties offer unique charm, exceptional service, and a personalized experience for their guests.
Luxury boutique hotels in Queensland typically offer upscale amenities such as gourmet dining, spa services, personalized concierge, and beautifully designed rooms. Many also feature unique architectural styles and local art to enhance your stay.
Yes, several luxury boutique hotels are located near the Great Barrier Reef, including Lizard Island Resort andqualia. These hotels provide stunning views, direct access to the reef, and personalized experiences tailored to nature enthusiasts.
Many luxury boutique hotels in Queensland do cater to families, offering family-friendly amenities such as spacious suites, children's programs, and pools. It's best to check directly with the hotel for specific offerings suitable for children.
The average price range for luxury boutique hotels in Queensland generally falls between AUD 300 to AUD 800 per night, depending on the season and location. Prices may vary based on the level of luxury and additional amenities offered.
Yes, there are pet-friendly luxury boutique hotels in Queensland, such as The Calile Hotel. These hotels may provide special arrangements for pets, ensuring that you can enjoy your holiday without leaving your furry friends behind.
For a romantic getaway, consider staying at the Crystalbrook Collection's Bailey or the beautiful Spicers Hidden Vale. Both hotels offer intimate settings, luxurious accommodations, and special packages for couples.
You can easily book a luxury boutique hotel in Queensland through various online travel agencies, directly on hotel websites, or by using travel planning platforms like luxuriboutiquehotels.com. Be sure to compare prices and read reviews before making your reservation.
Yes, some luxury boutique hotels in Queensland offer all-inclusive packages, which may include meals, beverages, and activities. Hotels like Silky Oaks Lodge pride themselves on providing an all-in-one luxury experience amidst stunning natural surroundings.
🛏️ Hotels perfect for this itinerary: Spicers Balfour Hotel, Ovolo The Valley Brisbane, The Johnson Brisbane
Choosing the right area to stay in Queensland can significantly enhance your travel experience, as it depends on your unique needs and preferences. With its diverse neighborhoods, ranging from vibrant coastal towns to serene hinterland retreats, Queensland offers something for everyone. This guide will help you navigate the best areas to stay based on different traveler types, ensuring an unforgettable vacation tailored just for you.
Best Areas: Noosa Heads, Port Douglas, Byron Bay
Why it’s perfect: Stunning natural scenery and romantic beaches create idyllic settings for couples. Abundant dining options featuring local cuisine perfect for intimate dinners. Access to wellness retreats and spa services for relaxation and pampering.
Top Hotels: The Sebel Noosa, Thala Beach Nature Reserve, Elements of Byron
Top Features: Private balconies with ocean views, Secluded beach access, Luxurious spa experiences
Best Areas: Gold Coast, Brisbane, Cairns
Why it’s perfect: Family-friendly attractions such as theme parks and wildlife parks. Wide variety of accommodation options suitable for large groups. Access to beautiful beaches and kid-friendly activities.
Top Hotels: QT Gold Coast, Rydges South Bank Brisbane, Cairns Coconut Holiday Resort
Top Features: Spacious family suites, Kids’ clubs and activities, Proximity to public transport and attractions
Best Areas: Brisbane, Sydney, Cairns
Why it’s perfect: Vibrant nightlife and cultural events provide ample opportunities to socialize. Plenty of safe and easily navigable public transportation options. Diverse dining scenes for solo dining adventures.
Top Hotels: Ovolo Inchcolm Brisbane, Rydges Plaza Cairns, Mad Monkey Backpackers
Top Features: Convenient location for exploring, Cozy communal spaces, Events and group activities
Best Areas: Hervey Bay, Palm Cove, Margaret River
Why it’s perfect: Calm atmosphere with plenty of accessible attractions. Quieter beaches ideal for relaxation and leisurely strolls. Easily navigable areas with senior-friendly amenities.
Top Hotels: Mantra Hervey Bay, Peppers Beach Club & Spa, The Beach Club Palm Cove
Top Features: Accessibility features and services, Beautiful gardens and walking paths, Dining options that cater to all dietary needs
Best Areas: Brisbane, Townsville, Rockhampton
Why it’s perfect: Affordable accommodations without sacrificing quality. Access to free or low-cost attractions and public transportation. A vibrant atmosphere featuring local markets and street food.
Top Hotels: Ibis Styles Brisbane, Woodlands Apartments Townsville, Shady Grove Hotel Rockhampton
Top Features: Budget-friendly dining options, Community events and local culture, Proximity to public transport
Best Areas: Hamilton Island, Noosa, Gold Coast
Why it’s perfect: World-class resorts offering unparalleled service and amenities. Exclusive access to stunning private beaches and golf courses. Fine dining experiences featuring gourmet cuisine and wine selections.
Top Hotels: Qualia Resort Hamilton Island, The Hastings Street Boutique Hotel, Sheraton Grand Mirage Resort Gold Coast
Top Features: Infinity pools and private cabanas, Luxury spa treatments and wellness programs, Personalized concierge services
| Traveler Type | Best Areas | Top Features |
|---|---|---|
| Couples | Noosa Heads, Port Douglas, Byron Bay | Private balconies with ocean views, Secluded beach access, Luxurious spa experiences |
| Family | Gold Coast, Brisbane, Cairns | Spacious family suites, Kids’ clubs and activities, Proximity to public transport and attractions |
| Solo | Brisbane, Sydney, Cairns | Convenient location for exploring, Cozy communal spaces, Events and group activities |
| Seniors | Hervey Bay, Palm Cove, Margaret River | Accessibility features and services, Beautiful gardens and walking paths, Dining options that cater to all dietary needs |
| Budget | Brisbane, Townsville, Rockhampton | Budget-friendly dining options, Community events and local culture, Proximity to public transport |
| Luxury | Hamilton Island, Noosa, Gold Coast | Infinity pools and private cabanas, Luxury spa treatments and wellness programs, Personalized concierge services |